Products in scope
Completeness
11%
| Metric | Value | Unit | Where to find it |
|---|---|---|---|
| Maintenance technicians (FTEs) | HR roster or CMMS active-user list filtered by role = 'technician'. Count full-time equivalents, not headcount with part-timers — two 0.5 FTE = 1 FTE. | ||
| Planners / schedulers (FTEs) | Org chart, or CMMS users with role 'planner'/'scheduler'. If planning is shared with operations, count the FTE dedicated to maintenance planning only. | ||
| Avg technician loaded rate | € | Finance: total maintenance labour cost ÷ total technician hours worked. Or take the pay band midpoint and add ~30% for on-costs (pension, tax, leave). Enter €/hour. | |
| Avg planner loaded rate | € | Same method as technicians but for the planner pay band. Planner rates are usually 10–20% above technician rates. | |
| Shifts per day | Operating schedule. 1 = single day shift, 2 = two shifts, 3 = 24h coverage. Drives total available hours. |